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http://www.litter-robot.com/ If your Litter-Robot Open Air is stopping mid-cycle, check out this helpful troubleshooting video to help remedy the problem. We’ve put together this short video that clearly demonstrates common issues that may cause your Litter-Robot to stop before it has completed a full cleaning cycle. Often, the actions needed to solve this problem are super quick and easy. Chances are, it will take only a few minutes to get your Litter-Robot working perfectly again. The problem might be as easy as changing the surface your Litter-Robot is placed on, positioning your Litter-Robot so it isn’t touching the surrounding walls, or reducing the amount of litter used in the box. If your Litter-Robot continues to stop mid-cycle, the problem could be caused by a continuous activation of the cat sensor, indicating excess weight in the waste drawer or an obstruction that has activated the “anti-pinch” safety feature — a feature that has been installed to ensure your cat’s safety when he or she uses the Litter-Robot. This short Litter-Robot troubleshooting video discusses what to do if any of these scenarios arise, with helpful step-by-step instructions for troubleshooting identification, obstruction removal and more. We want you to be perfectly satisfied with your revolutionary self-cleaning litter box. If the solutions we’ve provided don’t correct your problem, please email us at [email protected] or call 877-250-7729.
Using ordinary wood stove pellets is a dramatically cheaper alternative to 'clumping' clay cat litter. If you're spending heaps on the latter check out my switch to wood pellets. Less gets tracked around the house on little paws, less goes in the bin, and less cash disappears each month. Make a DIY sifter for a buck using 1/4-inch hardware cloth and any old box you have laying around. With special guest appearances by Nigella & Little Bug! Read more about my litter journey at the link in the video. EDIT 1: Bonus tip - After months of pellets I should add that one of the most perfect tools for grabbing the solids daily is a cheap dollar store pair of kitchen tongs (just don't mix them up with the pair in the kitchen). Since pellet poo can be a little messy, I park them and the scoop I use in the (human) toilet for a couple flush/swirls to clean them after each use. EDIT 2: Several have asked me about buying an appropriate sifter. Shopping links to a Spork-Approved ready-made sifter coming soon for those of you not into hacking up your own DIY version. I want to get a few and test them before I make a recommendation but in the mean time, get some cheap pellets to test drive with your cats FIRST before spending any money on a sifter. Your old-school manual scoop will work just fine for a few test weeks. EDIT 3: Someone pointed out to me after the fact that you can see the Canawick brand (and their site) in my video. While they're the brand I buy because that's what's stocked in my local stores, ANY BRAND of wood pellet stoves should work fine and I don't endorse any specific manufacturer over another. I do prefer hardwood over softwood (pine) as I mention in my video. ALSO: Be careful that you're buying cheap fuel pellets, not 'gourmet' wood smoking pellets for food which would be a real waste of money. Should be less than CDN$7 for 18kg. Happy scooping out there!
https://www.litter-robot.com/ The Litter-Robot Connect Upgrade Kit will make the remote monitoring and control of your revolutionary Litter-Robot smart litter box a snap. This Litter-Robot upgrade will enable connectivity between your home Wi-Fi and your Litter-Robot — in turn, your Litter-Robot will communicate with the Connect iPhone app to send updates and notifications directly to your device! You’ll appreciate the regular updates that will keep you in the know with your Litter-Robot; you’ll never have to guess about what is needed for the ultimate care of your Litter-Robot. Check out this short, informative video for easy step-by-step directions on how to install the Connect Upgrade on your Litter-Robot. Installation is quick and easy — we discuss each step in detail and demonstrate how each step is performed. All that is needed is a Phillips screwdriver and a box cutter or a blade to remove the old applique — the Connect Upgrade Kit contains everything else that you will need to perform this upgrade yourself. A cleaner litter box means a healthier and happier cat! Discover the high-tech innovation of our revolutionary Litter-Robot. This simple-to-perform Litter-Robot Connect Upgrade Kit will make a difference in the care, comfort and contentment of your feline friend.
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The red blinking light indicates CATS (the cat sensor) is detecting excess weight for more than 2 minutes. In this comprehensive tutorial video guide, Aiman will take you through the steps of troubleshooting and diagnosing the red flashing light on your Litter-Robot III (LR3) Open Air automatic self-cleaning robotized litter-box if it stopped working and displaying the above fault message or error code.
In most cases, the red blinking or flashing light on the front panel indicates defective CATS sensor, but the first thing you should do before taking further steps is to do the following:
Please check your unit for:
* The litter is above the fill line or in excess of 10lbs.
* CATS has not been reset after adding weight
* The waste drawer has too much weight
* The unit is sitting on an uneven surface ‐ grout lines on tile floor or in a bathtub.
* The unit is pushed into a corner, against a wall, or furniture
* Objects are resting or pressing on the unit
To test your changes, power the unit off and then on. Allow the unit to complete the start‐up cycle and return Home with a solid blue light which indicates your unit is operating normally.
Always press Reset after emptying the waste drawer, adding litter, or moving the unit. You can also turn the unit OFF then ON to ensure the baseline is set properly. When pressing Reset, watch for the blue light to quickly flash one time. This indicates CATS has been successfully reset.
If none of the above solves the issue:
1. Remove the bonnet.
2. Remove the globe
3. Replace the bonnet
4. Press Cycle (without the globe on the unit)
5. Allow the motor to run for 5 seconds, at any point, does it stop and flash red? If no, then excess weight needs to be removed from the globe. If yes, (it blinks red), then watch this video for further steps.
In this video, Aiman will show you how to take apart Litter-Robot III and test the CATS sensor to see if it is actually the culprit by using a simple multi-meter to measure the resistance in the pressure sensor. Aiman will also show you how to jump the CATS sensor should you need to continue to operate LR3 while waiting for the parts to arrive. Please note that you should only do this at your own discretion as jumping or bypassing the sensor might damage the LR3 circuit board. He will then show you how to remove, replace and repair the CATS sensor.
When putting back the bottom foot bolt, It's essential that you DO NOT overtighten the nut as it will crush the cat sensor.
If your foot is white (and the bolt is 1 7/8'' cm) : you need to screw for the bolt to be about ~1/4" (6.35mm) from the bolt.
If your foot is black (and the bolt is 1 5/8'' cm) : you need to screw for the bolt to just be a mm from the bolt.
Taking apart the unit is actually quite simple and easy, however there are a few specialized tools you might need and Aiman will explain that in this video.
Keep in mind that we're are owners of LR3 and not the expert in fixing the unit. There are forums and blogs available online if you need help with how to diagnose, troubleshoot and solve your issues. Here's one of them: https://www.robotshop.com/forum/robot-pet-care-f152
If you need to order the parts, click on the following link: https://www.robotshop.com/en/litter-robot-replacement-parts.html
Where to Buy Litter-Robot III Open Air:
3. Amazon.com & eBay